How long does a phone system migration to 8x8 take?

A typical 8x8 migration takes 2-4 weeks depending on the number of users and complexity of existing integrations. Uptimize Solutions handles number porting, CRM integration, user configuration, and training as part of our migration service. We use a phased approach to minimize business disruption.

Can you integrate VoIP with our ERP system?

Yes, we specialize in integrating 8x8, RingCentral, and Nextiva with ERP systems including SAP, Oracle, NetSuite, QuickBooks, and Sage. This enables automated call logging, customer lookup during calls, order status inquiries via phone, automated notifications, and integrated customer service workflows.

How much does VoIP migration cost?

VoIP migration costs typically start at $20 per user per month for the phone service itself. Professional migration services including setup, training, and CRM/ERP integration are quoted based on complexity, typically ranging from $2,000-$10,000 for small to medium businesses. Most businesses see 40-60% cost reduction compared to traditional phone systems.

Will I keep my existing phone numbers?

Yes, we handle complete number porting as part of every migration. Your existing business phone numbers are transferred to the new VoIP system with no disruption to incoming calls. The porting process typically takes 1-2 weeks and is coordinated to minimize any service interruption.

What's the difference between 8x8, RingCentral, and Nextiva?

All three are enterprise-grade VoIP platforms with similar core features. 8x8 excels in analytics and AI-powered features. RingCentral has the strongest third-party integration ecosystem. Nextiva offers excellent customer service and competitive pricing for small businesses. We help you choose based on your specific integration needs, budget, and feature priorities.

Can you integrate website chat with our phone system?

Yes, we implement omnichannel communication by integrating website chat with your VoIP system. This allows seamless escalation from chat to phone calls, maintains conversation history across channels, and enables your team to manage all customer communications from a single interface.

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Telephony & VoIP Services

Modern Business Communications That Work

Transform your business communications with professional VoIP migration and integration services. We help you move from legacy phone systems to modern, cost-effective solutions while seamlessly connecting your communications with your business systems.

VoIP Migration Services

Seamless migration to industry-leading VoIP platforms with minimal downtime and maximum functionality

8x8 Migration

Complete migration to 8x8's cloud-based communications platform with advanced features like video conferencing, team messaging, and analytics integration.

Nextiva Migration

Professional setup and migration to Nextiva's comprehensive business communication suite, including VoIP, CRM integration, and advanced call management.

RingCentral Migration

Expert migration to RingCentral's unified communications platform with seamless integration of voice, video, team messaging, and collaboration tools.

Number Porting

Keep your existing phone numbers during migration with our professional number porting services. No disruption to your business communications.

System Configuration

Complete setup of auto-attendants, call routing, voicemail systems, and advanced features tailored to your business workflows.

Training & Support

Comprehensive training for your team on new VoIP features and ongoing support to ensure maximum productivity and adoption.

Seamless Business System Integration

Connect your communication systems with your existing business tools for a unified, efficient workflow that saves time and improves customer experience.

CRM Customer Relationship Management Integration

Integrate your VoIP system with Salesforce, HubSpot, Pipedrive, or other CRM platforms. Automatically log calls, display customer information during calls, and enable click-to-dial functionality for maximum efficiency.
ERP Enterprise Resource Planning Integration

Connect your communications with ERP systems like SAP, Oracle, NetSuite, or QuickBooks. Enable order status inquiries via phone, automated notifications, and integrated customer service workflows.
Chat Website Chat Integration

Unify your communication channels by integrating website chat with your phone system. Route chat conversations to phone calls when needed, maintain conversation history, and provide seamless omnichannel support.

Advanced Communication Features

Modern telephony solutions with intelligent features that enhance productivity and customer experience

AI-Powered Call Analytics

Leverage artificial intelligence to analyze call patterns, sentiment, and performance metrics. Get insights into customer satisfaction and team productivity.

Intelligent Call Routing

Automatically route calls to the right department or person based on caller ID, time of day, or custom business rules for improved customer experience.

Mobile Integration

Full mobile app integration allowing your team to make and receive business calls from anywhere while maintaining professional presence.

Video Conferencing

Integrated video conferencing capabilities with screen sharing, recording, and seamless transition from voice calls to video meetings.

Advanced Voicemail

Voicemail-to-email transcription, visual voicemail, and automated voicemail routing to ensure no important message is missed.

Real-Time Reporting

Comprehensive dashboards and reports on call volume, response times, and system performance to optimize your communication strategy.

Our Migration Process

A proven, step-by-step approach to ensure smooth transition with minimal business disruption

1. Assessment

Analyze current system, identify requirements, and recommend optimal solution

2. Planning

Create detailed migration plan with timeline, testing phase, and rollback procedures

3. Implementation

Execute migration with minimal downtime, including testing and system optimization

4. Support

Provide training, documentation, and ongoing support for seamless adoption

Why Choose Our Telephony Services?

Professional communication solutions that grow with your business and integrate seamlessly with your operations

Cost Savings

^{Up to}60% reduction

Eliminate traditional phone line costs
Reduce long-distance charges
Lower maintenance and support costs
Scalable pricing based on usage

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Enhanced Productivity

^{Up to}40% increase

Integrated business applications
Mobile access and remote work support
Automated call routing and management
Advanced collaboration features
Real-time analytics and reporting

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VoIP Migration FAQ

Common questions about phone system migration and integration

How long does a phone system migration take?

A typical VoIP migration to 8x8, RingCentral, or Nextiva takes 2-4 weeks depending on the number of users and complexity of integrations. This includes assessment, system configuration, number porting, CRM/ERP integration, testing, and user training. We use a phased approach to minimize disruption to your business operations.
Will I keep my existing phone numbers?

Yes, we handle complete number porting as part of every migration. All your existing business phone numbers transfer to the new VoIP system with no disruption to incoming calls. The porting process typically takes 1-2 weeks and is carefully coordinated to ensure continuity.
Can you integrate VoIP with our CRM or ERP system?

Yes, CRM and ERP integration is one of our specialties. We integrate 8x8, RingCentral, and Nextiva with Salesforce, HubSpot, Pipedrive, SAP, Oracle, NetSuite, QuickBooks, and Sage. This enables click-to-dial, automatic call logging, customer information pop-ups during calls, and order status inquiries via phone.
What's the difference between 8x8, RingCentral, and Nextiva?

All three are enterprise-grade VoIP platforms with similar core features. 8x8 excels in AI-powered analytics and international calling. RingCentral has the largest third-party integration ecosystem. Nextiva is known for excellent customer service and strong CRM features. We help you choose based on your specific integration needs, call volume, and feature priorities.
Can employees use the phone system remotely or on mobile?

Yes, all modern VoIP platforms include mobile apps and softphone clients. Your team can make and receive business calls from anywhere using their smartphones, laptops, or tablets while maintaining a professional business presence. Call routing, voicemail, and all features work seamlessly across devices.
Do you provide training for the new phone system?

Yes, comprehensive training is included with every migration. We train administrators on system management and all users on daily operations including call handling, voicemail, conferencing, and mobile app usage. We also provide documentation and ongoing support to ensure successful adoption.

Ready to Modernize Your Business Communications?

Transform your phone system with professional VoIP migration and integration services. Save money, increase productivity, and provide better customer service with modern communication solutions tailored to your business needs.

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